Remarks:
1. It cannot be used in conjunction with other offers.

“Exclusive Merchant Privileges” Terms and Conditions:
1. Cardholders can enjoy exclusive privileges provided by the designated merchants at Participating Malls. For offer details and the Terms and Conditions, please refer to citibank.hk/hanglungmalls-merchant.
2. The designated merchants may refuse to accept the Eligible Card if their payment system does not support a certain type of card. Please contact the designated merchants for details.
3. Citibank shall not be responsible for any matters in relation to the related products or services provided by designated merchants. The designated merchants are solely responsible for all obligations and liabilities related to such products or services and all auxiliary services.
4. For any enquiries on the Exclusive Merchant Privileges, please check with designated merchants at Participating Malls.

General Terms & Conditions:
1. Unless otherwise specified, the promotion is valid from November 1, 2024 to April 30, 2025, both dates inclusive (based on transaction date) (""Promotion Period"").
2. Unless otherwise specified, the promotion is applicable to cardholders of Citi Mastercard Credit Cards and/or cardholders of Citibank Debit Mastercard issued by Citibank (Hong Kong) Limited (“Citibank”) (“Eligible Cards”), who are also members of Hang Lung Malls Rewards Program (“hello Program”) managed by Hang Lung Properties Limited (“Hang Lung”) (""Cardholders"").
3. The terms and conditions of the hello Program (the “hello Program T&C”) which can be accessed via the “Hang Lung Malls App (恒隆商場手機應用程式)”(the “Hang Lung Malls App”), the “香港 hello 恒隆商場獎賞計畫 WeChat Mini Program” (the “hello WeChat Mini Program”) or at www.hanglungmalls.com/en/tnc apply to the Event, save that in the event of any discrepancy or inconsistency between the hello Program T&C and these Terms and Conditions, the latter shall prevail. Unless otherwise defined, capitalized terms defined in the hello Program T&C shall have the same meanings when used in these Terms and Conditions.
4. Unless otherwise specified, the promotion is applicable to the following transactions made by the Eligible Cards during the Promotion Period at the shopping and dining outlets who are hello Partners listed on the official Hang Lung Malls website (https://www.hanglungmalls.com/en/hang-lung-malls) (""Designated Outlets"") of designated malls of Hang Lung (""Hang Lung Malls""), including Fashion Walk which is situated at Great George Street, Paterson Street, Cleveland Street and Kingston Street, Causeway Bay, Hong Kong, Peak Galleria which is situated at 118 Peak Road, Victoria Peak, Hong Kong, Kornhill Plaza which is situated at 1-2 Kornhill Road, Quarry Bay, Hong Kong, Grand Plaza which is situated at 625 & 639 Nathan Road, Mongkok, Hong Kong, Hollywood Plaza which is situated at 610 Nathan Road, Mongkok, Hong Kong, and Gala Place which is situated at 56 Dundas Street, Mongkok, Hong Kong (""Participating Malls"") (""Eligible Transactions""):
5. Posted retail transactions or contactless payment retail transactions with original Eligible Card sales slips and original merchant sales receipts; and
6. Newly billed Merchant Installment Plan that are posted during the Promotion Period with original Eligible Card sales slips and original merchant sales receipts; and
7. Citibank, Mastercard and Hang Lung reserve the right to determine and change which purchases/payments/transactions qualify as Eligible Transactions at their absolute discretion from time to time; and
8. Only applicable to the final amount of Eligible Transactions charged to the Eligible Card after deduction of all applicable discounts, reductions and value of cash vouchers (if applicable) (""Net Spending Amount"").
9. The promotion is NOT applicable to the following transactions:
• spending on or through telecommunications services, or banking or currency exchange services;
• spending on car parks;
• store credits, purchase of gift vouchers, cash vouchers, purchase of or adding value to gift cards;
• other transactions including but not limited to utilities bill payments, purchase of or adding value to storedvalue cards (including the unauthorised or fraudulent transactions, transactions recorded by hand written payment slips and any transactions without electronic payment slips and/or merchant sales receipts);
• online purchases, mail, fax or phone orders;
• any transactions and payments made by cash, gift cards, gift vouchers or cash vouchers; or
• any transactions made via any e-wallets (including but not limited to Alipay, Wechat Pay, Tap & Go and PayMe); and
• any other purchases/payments/transactions that Citibank and/or Hang Lung may at their absolute discretion exclude from time to time. 10. Cardholders must keep and submit the relevant original Eligible Card sales slips and original merchant sales receipts of Eligible Transactions for inspection upon request by Citibank. All relevant documents submitted to Citibank will not be returned.
11. Cardholders’ Eligible Card accounts must be valid and with good credit record during the Promotion Period and at the time when the offers are awarded or used; otherwise, Citibank reserves the right to forfeit the offers without prior notice.
12. In case of any fraud/abuse/reversal/cancellation of the transactions used for the award of the offers, Citibank reserves the right to debit from Cardholder’s Eligible Card account the equivalent value of the reward(s) without prior notice.
13. The offers shall not be varied, returned, replaced, cancelled, transferred, resold, refunded or exchanged for cash or discount or other products.
14. The offers are subject to the availability of products or service and at absolute discretion of Citibank and the Designated Outlets. Photos, product specifications and prices are for reference only.
15. Unless any products or services are expressly and specifically stated to be supplied / provided / manufactured by Citibank, Mastercard or Hang Lung, the products or services are not supplied / provided / manufactured by Citibank, Mastercard or Hang Lung. Citibank, Mastercard and Hang Lung do not in any way warrant the quality and condition of or any other matters in connection with such products or services and shall not be held liable for the same. Citibank, Mastercard or Hang Lung shall not be held legally liable for any direct or indirect claims, demands, costs, charges, expenses, losses, damages and compensations arising out of or relating to such products or services (including but not limited to the loss of products or services due to the deletion of the Hang Lung Malls App or the hello WeChat Mini Program, the termination of a Cardholder’s hello Membership, the change of contact details of a Cardholder, the use of such products or services by mistake, network or device failures or problems, technical errors or any other reason) and the Event.
16. By participating in the Event, customers/Members are deemed to have read, accepted and agreed to comply with these Terms and Conditions and accepted that Citibank, Mastercard or Hang Lung are entitled to the rights set out in such Terms and Conditions. In case of any breach of these Terms and Conditions, or Citibank, Mastercard or Hang Lung reasonably believe that dishonest or fraudulent conduct and/or acts have been committed by a customer/Cardholder (including but not limited to using or abetting others to use inappropriate methods to affect, cause technical problems or disorder to, damage, interfere, interrupt or jeopardize the operation or any aspect of the Event or the hello Program), Citibank, Mastercard or Hang Lung have the sole and absolute discretion to immediately revoke the customer/Cardholder’s entitlement to any Benefits, demand and recover from any customer/Cardholder the Benefits redeemed or equivalent value in cash, claim against the customer/Cardholder for any damages and/or losses arising from or in connection with the above and pursue any legal action, without any prior notice.
17. Due to unforeseen circumstances, force majeure events and/or circumstances not under the control of Citibank, Mastercard, Hang Lung or respective Designated Outlets, including, without limitation, acts of God, earthquakes, fires, floods, wars, civil or military disturbances, acts of terrorism, sabotage, strikes, epidemics, riots, power failures and computer failure, Citibank, Mastercard, Hang Lung or respective Designated Outlets may at its sole and absolute discretion and at any time amend these Terms and Conditions or any aspect of the Event and/or withdraw or terminate the Event without prior notice. Citibank, Mastercard, Hang Lung or respective Designated Outlets accept no liability for the aforementioned amendments, withdrawal and/or termination. Under such circumstances, in case of any dispute arising out of the Event or these Terms and Conditions, Citibank, Mastercard, Hang Lung or respective Designated Outlets reserve the absolute right to make the final decision and the decision of Citibank, Mastercard, Hang Lung or respective Designated Outlets shall be final and conclusive..
18. In the event of any discrepancy between the English and Chinese versions of these Terms & Conditions, the English version shall prevail.
19. The promotions, products and services mentioned in the referenced document are not offered to individuals residing in the European Union, European Economic Area, Switzerland, Guernsey and Jersey, Monaco, San Marino, Vatican, The Isle of Man, the UK, Brazil, New Zealand, Jamaica, Ecuador or Sri Lanka. The referenced document is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the promotions, products and services mentioned therein to such individuals.