Grand Hyatt Hong Kong 香港君悅酒店
Your Rewards (1)
Expiry Date: 2022-12-31
HK$1,000 off for each booking of at least one night stay
1. Terms and conditions apply.
2. Each Principal Cardholder is entitled to this offer TWICE during the Promotion Period
3. Booking arrangements must be made 3 working days in advance
Citi Prestige Card – Staycation Program General Terms & Conditions:
1. Principal Cardholders (“Cardholders”) of Citi Prestige Card issued by Citibank (“Eligible Card”) who book at least one night at any of the designated local hotels (“Designated Hotels”) through Citi Prestige Concierge, can enjoy HK$1,000 off each booking (“Staycation Offer”). Reservation made through other channels, including but not limited to, travel agents, websites or directly with a hotel will not qualify.
2. The Staycation Offer is valid from April 15, 2022 till December 31, 2022, both dates inclusive (“Promotion Period”). The reservation and the stay must be made and completed within the Promotion Period.
3. Cardholders must make the reservation (at least 3 working days prior to the stay), via phone with Citi Prestige Concierge at (852) 2860 0338. The stay must be completed within 3 months from the reservation date (i.e. stay reserved on June 1, 2022 must have check-out date no later than August 31, 2022).
4. List of Designated Hotels:
- Four Seasons Hotel Hong Kong
- Grand Hyatt Hong Kong
- K11 Artus
- Mandarin Oriental Hong Kong
- Rosewood Hong Kong
- The Murray Hong Kong
- The Peninsula Hong Kong
- The Ritz-Carlton Hong Kong
- The St Regis Hong Kong
- The Upper House
5. Each Cardholder may enjoy the Staycation Offer twice within the Promotion Period.
6. Unused Offer quota will be forfeited after the Promotion Period and cannot be redeemed or exchanged for cash, other products or discounts.
7. To be eligible for the Staycation Offer, the Cardholder must
a) Book a reservation in the Cardholder’s name for a minimum one-night stay by contacting and booking directly with the Citi Prestige Concierge;
b) Be one of the staying guests and stay at the hotel for the entire reservation;
c) Make payment in full with an Eligible Card; and
d) d) Not have enjoyed the “Fourth Night Free Program” or Staycation Offer in any hotel within 7 nights immediately before or after this stay.
8. The discount amount the Cardholder will receive for each booking is subject to a cap of HK$1,000 or the average nightly rate, whichever is lower. Cardholders will need to bear all other hotel-imposed fees, including but not limited to applicable taxes, dining or resort fees, and incidental guest charges.
9. Staycation Offer is only applicable to bookings with “pre-paid” rates. Cardholders are required to make upfront payment in full at the time of booking. Payment in full is defined as pre-payment for all consecutive nights minus the discount offered from the Staycation Offer.
10. Staycation Offer is applicable on a first-come-first-served basis and limited quota. Booking period and staying period are subject to availability at time of booking.
11. Staycation Offer is only applicable to Designated Hotels located in Hong Kong. The List of Designated Hotels is subject to change without prior notice.
12. All reservations are non-cancellable and non-refundable. In case of any disputes, adjustments or fraudulent card activity, Citibank reserves the right to debit from the Eligible Cardholders’ credit card accounts the equivalent amount of the Staycation Offer awarded without prior notice.
13. The Staycation Offer can only be used by the Cardholders, and cannot be combined with any other promotions or discounts, including the use of corporate code discounts and loyalty rewards by hotel or property, and any offers including "stay a minimum night and get free night" type of offer run by the hotels directly.
14. All rates and availability for the Designated Hotels are subject to Citi Prestige Concierge’s quotation.
15. Citibank is not the supplier or service provider of the products/services/auxiliary services concerned, and shall not be responsible for any matters in relation to the related products or services. Hotels are solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services.
16. Citibank will not be liable for any loss or damage incurred as a result of any interaction or service provided between a Cardholder and a Merchant (a “Merchant” is including but not limited to Citi Prestige Concierge, travel supplier or hotel) with respect to the Staycation Offer. Except as set forth herein, all matters, including but not limited to delivery of goods and services, returns, charges and warranties are solely and strictly between the Cardholder and the applicable Merchants, subject to applicable law. The Cardholder acknowledges that Citibank does not endorse or provide warranties of any kind in relation to the Merchants that are accessible through the Staycation Offer, nor the Offers that they provide.
17. Citibank reserves the right to amend or cancel the Offer and any of its terms and conditions, without prior notice. In case of any disputes, the decision of Citibank shall be final.
18. For any Staycation Offer related questions, please contact the Citi Prestige Concierge at +852 2860 0338.
19. For others terms & condition of the hotels, please visit respective hotel’s website for details.
20. In case of any discrepancy between the English and Chinese versions, the English version shall prevail.
Generic Terms and Conditions for Year Round Privileges:
1. Unless otherwise specified, the promotion period is valid from January 1 to December 31, 2022 (both dates inclusive).
2. Unless otherwise specified, the promotion applies to Cardholders of Citi Credit Cards and Debit Cards issued by Citibank (Hong Kong) Limited (“Citibank”) and other Citi entities (if applicable) (“Cardholders”). The merchant may reject an Eligible Card if their payment system cannot handle some of the Eligible Card type, please contact the merchant for details.
3. Cardholders are required to settle payments with Eligible Cards in order to enjoy the shopping, travel, lifestyle and online offers.
4. Cardholders are required to state their intention to enjoy the offers at the time of reservation and before ordering and settle the whole payment by Eligible Cards to enjoy the dining offers.
5. Unless otherwise specified, 10% service charge and tea & condiments (if applicable) apply to the dining offers, and will be based on original price.
6. Unless otherwise specified, the offers cannot be used in conjunction with other special promotions, discounts or promotional coupons, nor be transferred or exchanged for cash or other offers.
7. Unless otherwise specified, the dining offers are not applicable to public holidays/festive days and their eves, banqueting, wedding banquets, VIP rooms, discounted set meal, special promotional item, cigarettes/cigars, beverages, bottled liquor/wine, tickets/coupons/vouchers, valet parking privileges, delivery service, takeaway, or dates designated by the merchants, and are applicable to dine-in only.
8. Availability of the offers is subject to offer or service availability, account status checking and final acceptance by Citibank and the respective merchants' absolute discretion. Photos, product specifications and prices are for reference only.
9. For the dining offers, advance reservation is required and cardholders must be one of the patrons.
10. Citibank shall not be responsible for any matters in relation to the related products or services. The respective merchants are solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services.
11. Citibank and the respective merchants reserve the right to amend the Terms and Conditions without prior notice.
12. All matters and disputes are subject to the final decision of Citibank and the respective merchants.
13. In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.
14. Other Terms and Conditions apply, please inquire the details with the merchants.