The Mandarin Spa, The Mandrain Salon and The Mandarin Barber - TERMS AND CONDITIONS:
1. 10% savings on the original price on any treatment in The Mandarin Spa, The Mandarin Salon and The Mandarin Barbar at Mandarin Oriental Hong Kong ("Offer") is valid from January 1 to December 31, 2024 ("Promotion Period") .
2. Offer is not applicable on January 1, February 12-14, April 1 & 4, May 1 & 15, June 10, July 1, September 18, October 1, November 28, December 24-26 and December 31, 2024.
3. Offer is valid from Monday to Thursday, except public holiday.
4. To enjoy the Offer, Cardmember must settle the full payment with Centurion Card, The Platinum Card, American Express Platinum Credit Card or American Express Explorer Credit Card issued by American Express International, Inc. ("American Express") in Hong Kong ("Eligible Cards", such holders, "Eligible Cardmembers").
5. Offer is not applicable to the 10% service charge.
6. Advance reservation is required and subject to availability.
7. Offer cannot be used in conjunction with any other promotional offers or discounts and cannot be exchanged for cash or other products.Participating merchant is solely responsible for all products, services, consultations and advice, and fulfillment of the Offer in accordance with these Terms and Conditions.
8. American Express is not the provider of any of these products and/or services that are made available pursuant to the Offer and makes no representation or warranty in relation to such products and/or services.
9. American Express shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss), or for personal injury which is suffered or sustained, as a result of taking or using any of the products/services, except for any liability which cannot be excluded by law.
10. American Express and Mandarin Oriental Hong Kong reserve the right to amend the Terms and Conditions, suspend or terminate the Offer at any time without prior notice.
11. In case of any enquiry related to this Offer, please call the 24-hour enquiry hotline shown at the back of your Card or our customer service hotline at 2277 1010.
12. In case of any dispute, American Express and Participating Merchant reserve the right of final decision.
13. In case of inconsistency between English and Chinese versions, the English version will prevail.

Remarks:
1. Blackout dates: May 1, 11, 12, 15, June 10, Oct 1, Dec 24-26, 2024 and Jan 1, Feb 14-16, 2025.

Terms and Conditions for Citi Prestige x The Mandarin Spa at Mandarin Oriental, Hong Kong - Benefit Program 2024-2025 (the “Offer”)
1. Unless otherwise specified, the Offer is valid on Monday to Thursday (except Blackout dates) from March 18, 2024 – March 31, 2025, both dates inclusive (“Promotion Period”).
2. Unless otherwise specified, the Offer applies to the Principal and Supplementary Cardholders ("Cardholders ") of Citi Prestige Card issued by Citibank (Hong Kong) Limited ("Citi") ("Eligible Card").
3. Cardholders can enjoy the following Offers during the Promotion Period:
Offer (i)(Years): Book a 90-minute Celestial Black Diamond Non-Surgical Lift Facial and get a HK$500 cash value voucher to be redeemed on selected 111 SKIN Celestial Black Diamond Skin Care.
Offer (ii): Book any of The Mandarin Spa's Signature Therapies and get a complimentary Collagen Mask or Rose Gold Brightening Mask (worth HK$700) during the treatment.
4. The Offer is valid only at The Mandarin Spa, Mandarin Oriental, 5 Connaught Road, Central, Hong Kong, and is inapplicable for treatment in hotel room.
5. Cardholders are required to present and settle payment, including deposit (if any) with Eligible Card to enjoy the Offer.
6 Advance reservation is required and is subject to availability.
7. Cardholders may make reservations directly with The Mandarin Spa or via Citi Prestige Concierge or access the Live Chat function on Citi Prestige Digital Concierge via Citi Mobile® App by quoting ‘Citi Prestige Spa Offer’ to enjoy the Offer.
8. Prices are subject to 10% service charge.
9. Blackout dates apply: May 1, 11, 12, 15, June 10, Oct 1, Dec 24-26, 2024 and Jan 1, Feb 14-16, 2025.
10. For Offer (i), a HK$500 cash value voucher ("voucher") will be issued on the same day as the treatment date, and is valid for 1 month. The voucher can be used for purchase of selected 111 SKIN Celestial Black Diamond Skin Care (listed in clause 11) without minimum spending requirement. Each Cardholder can use one voucher per transaction, per visit and must use Eligible Card to settle full payment.
11. Selected 111 SKIN Celestial Black Diamond Skin Care items include: Celestial Black Diamond Body Cream, Celestial Black Diamond Contour Gel, Celestial Black Diamond Face Cream, Celestial Black Diamond Emulsion, Celestial Black Diamond Eye Cream, Celestial Black Diamond Retinol Oil, Celestial Black Diamond Serum, Celestial Black Diamond The Firming Concentrate, Celestial Black Diamond Vitamin C Brightening Booster. Items and prices are subject to change without prior notice.
12. For Offer (ii), the complimentary mask should be used within the treatment time and cannot be taken away.
13. Each Cardholder can bring up to 2 guests per reservation. Each guest can enjoy either Offer (i) or Offer (ii) once per reservation and all payments must be settled by Eligible Card.
14. The Offer cannot be used in conjunction with any other promotional offers or discounts, not transferable and cannot be exchanged for cash or other products.
15. Opening and service hours of The Mandarin Spa are subject to change without prior notice.
16. Cancellations within 24 hours of the booking or no shows will be charged in full for the treatments booked.
7. For service details and terms and conditions, please visit The Mandarin Spa website: https://www.mandarinoriental.com/en/hong-kong/victoria-harbour/spa18. Citi and Mandarin Oriental Hong Kong reserve the right to amend the terms and conditions, suspend or terminate the Offers at any time without prior notice.
19. Mandarin Oriental Hong Kong reserves the right to change service items and prices without advance notice.
20. All matters and disputes are subject to the final decision of Citi and Mandarin Oriental Hong Kong.
21. In the event of any discrepancy between this English version of the terms and conditions and the Chinese version, the English version shall prevail.